Returns & Exchanges
At Skins Sexual Health, we want you to feel confident in your purchase; however, due to the intimate nature of our fashion and wellness products, items must be returned in their original, unopened packaging within 30 days.
Check Eligibility
Ensure your items are unworn, unwashed, and have all original tags and hygiene seals intact to qualify for a return.
Initiate Request
Log into our returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original box and attach the prepaid shipping label provided via our portal.
Receive Your Refund
Once our warehouse inspects the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing